Security and Privacy Notice
Sunglass Underground is committed to using our best efforts to ensure the security of your transactions on www.sunglassunderground.com (the “Site”) and protecting the privacy of the information you chose to share with us. By choosing to visit our Site, you are accepting the practices, terms and conditions described in this Security and Privacy Notice. Please feel free to contact us with any questions or concerns you may have regarding these policies.
We make every effort to protect your online order information by using Secure Sockets Layer (SSL) technology. SSL encrypts your order information to avoid the decoding of that information by anyone other than SunglassUnderground.com. To check the security of your connection, look at the lower left-hand corner of your browser window after accessing the server. If you see an unbroken key or a closed lock (depending upon your browser) then SSL is active. You can also double-check by looking at the URL line of your browser. When accessing a secure server, the first characters of the site address will change from “http” to “https”. It is important for you to protect against unauthorized access to your credit card information, to your password and to your computer.
Some versions of browsers and some firewalls don’t permit communication through secure servers. In that case, you’ll be unable to connect to the server so you won’t have to worry about mistakenly placing an order through an unsecured connection.
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
What kind of information do we collect?
We may collect and store personal information from you, such as your name, email address, postal address, phone number, credit card number, gender, birthday, personal interests, product reviews and ratings, etc., when you create an account with us, place an order online, contact us with a question or concern, or participate in a contest, promotion, or survey. We maintain a record of your product interests and the purchases you make online. We may combine all of this information with information about you that we acquire from your activity in our stores or via the phone, our joint marketing partners, from unrelated third parties, and from our other brands.
We collect and store certain other information automatically whenever you interact with this Web site. For example, we may collect your IP address, browser information, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data and reference site domain name. We also collect information regarding customer traffic patterns and site usage.
How do we use your information?
We will primarily use your personal information to provide products and services to you, for example:
- To process and fulfill your order, including to send you emails to confirm your order status and shipment, and other related emails
- To administer a contest, promotion, survey or other site feature and to provide you with the relevant products or services (for instance to deliver a prize you may have won in a contest).
- To send you information/materials via e-mail or mail about products, offers and news we think could interest you. This information may relate to products, services, offers and news of Ray-Ban products or any other products and services by any company affiliated with Luxottica.
- To analyze visits to the website and learn about the interests of our visitors as well as visitor’s physical features in the aggregate so we can improve our products and services and deliver the best user experience.
The information obtained during an online purchase is utilized to improve your web experience by enabling you to obtain a faster checkout for purchases and/or opt-in to receive e-mails, which provide you with the latest and greatest information regarding our other products and services.
You may, upon placement of an order, opt to allow us to save the information for a speedier checkout process the next time. Your payment information is then stored only for the purposes of faster checkout and is not used for any other purpose.
Who do we share information with?
We are part of a larger company and we may share information with our parent and affiliated companies, including iGlass Underground.
We engage third parties to perform services in connection with the operation of our business. Examples of these services include payment processing and authorization, order fulfillment and shipping, marketing, public relations and promotional material distribution and other activities, survey, sweepstakes and contests administration, Web site evaluation and data analysis. We provide personal information to these third parties, but we authorize them to use this information only in connection with the services they perform. These parties may also collect information directly from your use of our site, but we prohibit them from using such information in anything other than an aggregated non-personal form.
We may share aggregated demographic information with our partners and advertisers. Aggregate demographic information is not linked to any personal information that can identify any individual person.
We may release personal information if we believe in good faith that we are required to by law or such release is necessary to protect the rights, property or safety of SunglassHut.com, or any of our affiliates, business partners, customers or others.
As with any business, it is possible that we might go through a business transition, such as a merger, acquisition, sale of all or a portion of our assets, or sell or buy other assets. In such transactions, information about customers often is among the transferred assets. You will be notified via a prominent notice on our site for 30 days of any such change in ownership or control of your personal information. You consent to the transfer of your personally identifiable information to any such successor entity unless you notify us via email to the contrary.
You always have the option to “opt-out” of our email program or “Your Account” at any time. If at any time you no longer wish to have Sunglass Underground contact you, or to receive information, emails or notices from SunglassUnderground.com or our partners, simply opt out here. Also, you will always have the right to access, modify or delete information in “Your Account.”
Our Site is not intended for use by children under the age of 13, and we do not target or collect personal information from children under the age of 13. We encourage parents to be active in regulating their child’s online activities and interests appropriately.
California law provides that you have the right to submit a request to Sunglass Underground at firstname.lastname@example.org and receive the following information:
- The covered categories of personal information disclosed by Sunglass Underground to affiliated Sunglass Underground companies and brands for their direct marketing purposes during the preceding calendar year.
- The names of the Sunglass Underground affiliated companies which received such information.
You are entitled to receive a copy of this information in a standardized format, and the information will not be specific to you individually.