For General Inquiries & Order Status

For general questions and information about your order, email us at:


To Email Your Prescription

To send us your prescription, email a clear, legible photo or scan to: The file must be a JPEG or PDF, and you must include your full name and Order # so we can match your prescription to the order you submitted.


To Send Us Your Glasses

If you’re in a rush and don’t want to wait for our pre-paid mailer, send your sunglasses or eyeglass frames to:

Sunglass Underground
400 Mills Avenue
Unit 417
Greenville, SC 29605

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